Privacy Policy

1. Introduction

K.A.B Fencing ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and postal address when you contact us or request a quote
• Project Information: Details about your fencing, landscaping, or paving requirements
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited
• Communication Records: Correspondence between you and K.A.B Fencing, including emails and phone calls

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes for our services
• Schedule and complete fencing, landscaping, and paving projects
• Communicate with you about your project and our services
• Improve our website and customer service
• Send you updates about our services (with your consent)
• Comply with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

• Contractual Necessity: To fulfill our contractual obligations when providing services
• Legitimate Interest: To operate and improve our business
• Consent: Where you have given explicit permission for specific uses
• Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third parties who assist us in operating our business (e.g., email services, payment processors)
• Subcontractors: When necessary to complete your project
• Legal Authorities: When required by law or to protect our legal rights

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typically, we keep customer records for 7 years for accounting and legal purposes.

8. Your Rights

Under UK GDPR, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to our processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us using the details provided below.

9. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can control cookie settings through your browser preferences.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

13. Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority: